Millions of people around the world buy and use Dometic products. They're RV users, boat owners, truck drivers, campers, outdoor enthusiasts. And all part of a growing movement – a longing for freedom and adventure, a desire to explore the world and to stay away for extended periods of time. We call it mobile living. Dometics mission is to make mobile living easy.
- Phone Number: 1800 21 21 21
- Website: https://www.dometic.com/en-au/au
- Service Agent Directory: Please CLICK HERE to find a Dometic Service Centre
Warranty Statement:
Please CLICK HERE for the full Warranty Statement
- CAN I EXTEND THE WARRANTY PERIOD ON A PRODUCT?
Yes you can, please CLICK HERE for details on the Dometic Care program which allows you to purchase extended warranty on certain products.
- WHAT IF I HAVE OTHER DOMETIC PRODUCTS?
Swift warranty backup service will be provided, however it is not practical to offer loan units for products other than portable compressor fridge/freezers.
- WHAT IF MY FRIDGE IS OUT OF WARRANTY?
The same service is still available for the life of your DOMETIC product however after your warranty expires a service charge and a rental charge for the loan fridge (if required) will apply.
- HOW DO YOU GET SERVICE?
Call our service hotline on 1800 21 21 21 and Dometic's service staff will discuss your problem and advise the nearest service centre to you. If you have not previously registered, please be prepared with your proof of date of purchase details so that we can issue you with a warranty registration number in the most efficient manner possible.
- TERMS & CONDITIONS
Occasionally due to circumstances beyond the control of DOMETIC, loan fridges may not be available at all service centres all of the time. Loan fridge may be a different model to the one you own. Loan fridge must be returned in person by the customer to the agent to whom it belongs once your unit is repaired and ready for pickup i.e. only suitable for short round trips or if staying near the agent.
Warranty Periods:
- 5 Year Warranty:
- Dometic Waeco Ice boxes - Please CLICK HERE for Warranty Registration form
- 3 Year + 2 Year Warranty:
- CFX3 Range: 3 Years manufacturer warranty + 2 Years on the Compressor
- 3 Year Warranty:
- Dometic Absorption & Compressor Refrigerators
- Dometic Drawer Fridge
- Dometic Combi Unit's
- Dometic Cooktops, Burners & Hobs
- Dometic Ovens, Stoves & Cookers
- Dometic Air Conditioners
- Air Command Air Condtioners
- Dometic Waeco CF Models (excluding CF-18)
- 2 Year Warranty:
- Eberspacher Heaters
- CDF Models
- CF-18
- 1 Year Warranty:
- All RV & Car Awnings
- Washing Machine
- Vaccum Sealer
- Roof Ventilation & Rangehood
- All Windows, Skylights & Doors
- Dometic Toilets
- Dometic Slide Out Kitchen
- Dometic Microwaves & Kettles
- Dometic Sinks & Taps
- Dometic LCD Monitors & Cameras
- Dometic Solar Panels & Blankets
- Dometic Battery Monitoring System
- Dometic Battery Charger
- Dometic Power Inverter
- Dometic Inverter RV Generator
- Dometic Mini Refrigerator
- Dometic Atwood Heater
- Ocean Air Blinds
The brands Dometic distribute include:
- Dometic
- Dometic Waeco
- Dometic Aircommand
- Eberspacher
- Ocean Air
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For general information on how the warranty process works at Caravan RV Camping, click HERE
