Witi Security Warranty Policy

Australia's most advanced Towing and Anti-Theft System.

 

Warranty Statement:

LIMITED WARRANTY

If Leisure Technologies determines that you are covered by a warranty as set in the Australian consumer law the company shall at its expense:

(a) repair the product, or replace the product with a new unit (which may have used refurbished parts of similar quality);

(b) ship the repaired or replaced unit back to you;

(c) warrant the repaired or replaced product for a reasonable period; and/or

(d) refund money paid for the product. The Company has the discretion as to which remedy applies.

Warranty period

The warranty period starts on the date of purchase and ends 24 months later. For the purpose of this limited warranty, the date of purchase is the date indicated on the original bill of sale or receipted invoice for the product from the vendor from which you acquired this product.

How to get warranty service

During the warranty period, if you wish to return a defective product you may contact us via www.witi.com.au. You may then return the defective product to the address given accompanied by an acceptable proof of purchase (a bill of sale or receipted invoice).

What is not covered

The limited warranty does not cover a product:

  • for which you are not the original purchaser;
  • that is damaged by using in a way that was unreasonable or unintended;
  • that is returned after the applicable warranty period set out above has expired;
  • that has been installed other than per the product installation guidelines;
  • that has been maintained, altered or modified, opened or repaired, other than by the company or by a company authorised service centre;
  • that has been physically damaged, other than by the company or a company authorised service centre.

To the extent permitted by law, Leisure Technologies, its directors, officers, employees, suppliers and agents, shall not be liable for injury to persons or property, or for any indirect, special, incidental or consequential, punitive or exemplary damages and liability and shall be limited to the amount you paid for the product.

Other important notices

To the extent permitted by law, this limited warranty constitutes the entire agreement on the subject matter and supersedes any prior agreement or understanding, written or oral. Where used herein, the company shall mean Leisure Technologies Pty Ltd and its subsidiaries and associates.

Our goods come with guarantees that cannot be excluded under the Australian consumer law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits under your warranty are in addition to other rights and remedies under the law in relation to the product.

Leisure Technologies Pty Ltd

ABN 48625304154

 

The brands Witi Security distribute include:

  • Witi

 

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For general information on how the warranty process works at Caravan RV Camping, click HERE