Phoenix Leisure Group Warranty Policy

PLG offers a range of adventure, outdoor and travel brands. With 30 years experience, they are focusing on quality products for the customers. 

 

Warranty Statement:

  • BlackWolf

Please CLICK HERE for the BlackWolf Warranty Information

What does BlackWolf “Limited Lifetime” warranty mean?

BlackWolf are sure that they can appreciate that not everything lasts forever, however it should last for is intended purpose for a duration that exceeds most other bands.

Think of it like this – if a seam suddenly breaks open or a zipper fails on your backpack, we promise to sort it out.

However, it doesn’t cover wear and tear. Things like damage in transit by baggage handlers, storm damage that breaks a tent pole, or that the product has just worn out through excessive use, it’s reached the end of its life.

 

  • KNOG

Please CLICK HERE for the KNOG Warranty Information

 

  • LifeSaver

The LifeSaver product comes with a 2 year international warranty from the date of purchase, against defects in materials and workmanship. This International Limited Warranty does not affect your statutory legal rights. The warranty is non-transferable and does not apply to second hand purchases.

Please CLICK HERE for the LifeSaver Warranty Information

 

 

The brands Phoenix Leisure Group distribute include:

  • BlackWolf
  • KNOG
  • LifeSaver

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For general information on how the warranty process works at Caravan RV Camping, click HERE